Refund policy

Refund & Return Policy

At Rev Moto, we want you to be satisfied with your purchase. If there is an issue, we’re here to help.

 

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, uninstalled, and in original packaging.
• Proof of purchase (order number or receipt) is required.
• Customers are responsible for return shipping costs, unless the item is defective or incorrect.

 

Non-Returnable Items

• Used or damaged items not caused by shipping
• Clearance or final sale items
• Custom or special-order products
• Batteries once opened (for safety reasons)

Refunds

 

• Once we receive and inspect your return, we will notify you of approval or denial.
• Approved refunds will be issued to the original payment method within 5–10 business days.
• Original shipping costs are non-refundable.

 

Defective or Incorrect Items

• If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.
• Please include photos and your order number.
• We will offer a replacement or full refund at no extra cost.

 

Exchanges

• We only replace items if they are defective or damaged.
• Contact us to arrange an exchange.

Order Cancellations

• Orders may be canceled within 24 hours of purchase if they have not shipped.
• Once an order has shipped, it cannot be canceled.

Contact Us

 

If you have questions about returns or refunds, contact us:

📞 Phone: 508-279-5903

📧 Email: ronannash9@gmail.com